There is much talk about hosted or cloud-based telephony and the rapid adoption of this new way of delivering business communications.
However, as a business leader or the person responsible for delivering IT and communication services, is this just hype or something that really needs to be on your priority list?
or most organisations, business communications is something that is taken for granted. The same phone system has been in place for years. When you need to make a call, you lift the handset and get dial tone, when a customer needs to contact you, the phone rings.
However, the nature of your business, the working behaviour of employees and the expectations of your customers are all likely to have changed significantly since your existing phone system was put in place, whereas it may not be broken – it is likely to be far from effective.
This Vticonnect.com Paper has been prepared to cut through the noise and provide you with a direct and concise insight into the relevance of hosted business telephony, the value it can deliver to your employees, your customers and your business.
It highlights who should consider making the move to the cloud and when is the right time.